PRELIMINARY INFORMATION FORM FOR DISTANCE SALES CONTRACT
PRELIMINARY INFORMATION FORM FOR DISTANCE SALES CONTRACT
ARTICLE 1 – SUBJECT:
The purpose of this preliminary information form is to outline the rights and obligations of the parties under the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, regarding the sale and delivery of the product(s) specified below, sold by the SELLER to the BUYER/ORDERING PARTY.
ARTICLE 2 – SELLER INFORMATION:
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Company Name: CSM Binicilik Malzemeleri ve Hizmetleri A.Ş. (Hereinafter referred to as "SELLER")
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Address: Orta Mah. Topkapı Maltepe Cad. No: 20-22, İç Kapı No: 4, Bayrampaşa / Istanbul
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Phone: ……………….
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Fax: ……………………..
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Email: ……………………..
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MERSIS No: 0215060283500001
ARTICLE 3 – PRODUCT(S) SUBJECT TO THE CONTRACT:
Type, quantity, brand/model, color, unit price, payment method, and any preferred alternative product details are as follows:
|
PRODUCT NAME |
QUANTITY |
PRICE |
|
…………………… |
…………………… |
……………… |
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Delivery Fee: ……………… TL (to be paid by the ORDERING PARTY/BUYER)
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Payment Method: Online Payment via Credit Card
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Order Date: …../06/2022
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Estimated Delivery Date: ……/06/2025 between 16:30 - 18:30
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Total Amount After Discounts: …………… TL
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Delivery Method: Home Delivery
ARTICLE 4 – ORDERING PARTY INFORMATION:
(Hereinafter referred to as “ORDERING PARTY”)
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Name/Company Title: ……………………..
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Address: …………………………
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Phone: ………………………
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Fax: -
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Email/Username: ……………………………
ARTICLE 5 – BUYER INFORMATION:
(Hereinafter referred to as “BUYER”)
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Recipient: ………………………….
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Delivery Address: ………………………………
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Phone: ………………………..
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Fax: -
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Email/Username: …………………….
ARTICLE 6 – BILLING INFORMATION:
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Name/Company Title: ………………..
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Billing Address: …………………………..
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Phone: …………………
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Fax: -
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Email/Username: …………………………..
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Invoice Delivery: The invoice will be delivered to the delivery address with the order.
ARTICLE 7:
The ORDERING PARTY/BUYER is responsible for the payment of the following service fees calculated after all applicable campaigns and discounts. The SELLER reserves the right to change the service fees.
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Orders below 299.99 TL: 6.99 TL (VAT Included)
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Orders of 300 TL and above: Free
Shipping fees:
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Orders below 299.99 TL: 11.90 TL (VAT Included)
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Orders of 300 TL and above: Free
The SELLER reserves the right to limit delivery based on minimum order amounts for distant delivery zones determined operationally.
The ORDERING PARTY/BUYER is responsible for paying the delivery fee.
ARTICLE 8:
If the ORDERING PARTY/BUYER cancels or returns the product(s) at the time of delivery or after online purchase, the SELLER reserves the right to demand the relevant service fees based on the remaining total order value, as outlined in Article 7.
ARTICLE 9:
The information provided in Articles 4 (Ordering Party), 5 (Buyer), and 6 (Billing) may belong to the same or different individuals. The ORDERING PARTY is responsible for the accuracy and completeness of the information in all cases. All obligations applying to ORDERING PARTY and BUYER are collectively referred to as “ORDERING PARTY/BUYER”.
ARTICLE 10:
The ORDERING PARTY confirms that the information provided in Article 4 is accurate and that the details in Article 5 pertain to the BUYER. The SELLER is not responsible for failed deliveries due to incorrect or incomplete information; responsibility lies with the ORDERING PARTY.
ARTICLE 11:
Consumer complaints and disputes may be submitted to the Consumer Arbitration Committee or the Consumer Court in the buyer’s place of residence or where the product/service was purchased, within the monetary limits specified by the Consumer Protection Law No. 6502.
ARTICLE 12:
This service is intended solely for retail and end-user purposes. Even if a preliminary form or sales contract is created, the SELLER reserves the right to cancel wholesale or resale-oriented orders. If canceled, refunds will be issued via the original payment method. This service only applies to personal (individual) deliveries.
ARTICLE 13:
This information is provided in good faith and in accordance with the principles of protecting minors and those lacking legal capacity, tailored to the nature of the remote communication tool used.
ARTICLE 14:
The ORDERING PARTY/BUYER accepts that any price difference due to variable weight or substituted products will be added to the final payment amount and agrees to pay this amount to the SELLER.
ARTICLE 15:
The Distance Sales Contract becomes effective only after electronic confirmation of this form by the ORDERING PARTY.
ARTICLE 16 – RIGHT OF WITHDRAWAL:
16.1
The ORDERING PARTY/BUYER has the right to withdraw from the contract within 14 days, without providing any reason or incurring any penalty:
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For goods: from the date of delivery,
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For services: from the date of contract,
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Or during the time between the contract and delivery.
The 14-day period is calculated as follows:
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a) For separately delivered items in a single order, from the date the last item is received.
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b) For items consisting of multiple parts, from the date the last part is received.
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c) For regularly delivered items, from the date the first item is received.
If a contract includes both goods and services, withdrawal rights apply to the delivery of goods.
16.2
The withdrawal notice must be sent in writing to the SELLER via the contact details listed in Article 2, within the 14-day period. The invoice must also be returned with the product.
16.3
The SELLER will refund all collected payments, including delivery costs (if any), to the ORDERING PARTY/BUYER using the same payment method within 14 days from receiving the withdrawal notice, without any additional charges.
16.4
The ORDERING PARTY/BUYER must return the goods within 14 days of notifying the SELLER of the withdrawal.
16.5
The right of withdrawal cannot be exercised in the following cases:
a) Contracts for goods/services affected by financial market fluctuations beyond the SELLER’s control,
b) Custom-made or personalized products,
c) Perishable goods or items with a short shelf life,
d) Unsealed goods unsuitable for return due to health/hygiene reasons,
e) Goods mixed with other products post-delivery that cannot be separated,
f) Digital content or software delivered on physical media if unsealed post-delivery,
g) Contracts for accommodation, transport, food/beverages, or leisure activities scheduled for a specific date or period,
h) Digital content or intangible goods delivered instantly online.